GMI | Brand New & Used Lab Instruments | Trusted Laboratory Solutions

Laboratory equipment service

GMI Service engineers average 22 years of industry experience. We truly are the best in the business.

New & Re-Certified Equipment

By offering re-certified & new products from the best manufacturers in the world, we are able to accommodate any budget.

Warranty options

GMI offers warranties from 90 days to 2 years. We’re proud to stand behind the products we sell.

Clients We Serve

Customer Testimonials

Google Rating

5.0

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GMI - Trusted Laboratory Solutions

5.0

Tara Naman

15:35 21 Nov 18

Amazing customer service from start to finish. They responded to my emails very promptly and even had a service tech come out to our lab within a day. We would definitely do business with them again!

SCOTT MANDLER

22:47 24 Nov 18

Both as a Biomed and as an Independent Contractor I have been utilizingthe assistance of Gwen at GMI. She has the experience, knowledge, and skill level to provide great results to solve your instrumentation, parts, or software needs. GMI is the Gold Standard when it comes to customer service. Gwen brings a positive energy that is evident with every transaction that makes you realize how much she enjoys her role with GMI.

Jerry Gene

11:13 08 Nov 18

Great customer service, helpful staff and technical support. GMI provided detailed instructions and fair estimates for the equipment service which we required. Service was performed in a timely and seamless manner.

Chris P

19:58 14 Nov 18

Can't say enough about GMI and their customer support & sales staff. We've done countless transactions with them (new product purchases, selling our old equipment back) and always walk away happy. And their pricing is always sharp! Price and customer service aren't a trade-off here.

Cris Brown

12:24 11 Oct 18

I worked with Gwen to sell a couple old pieces of equipment which were just taking up space and collecting dust in our lab. It was super easy to send her pictures, agree on a price, pack up the items and ship them back to GMI with a prepaid shipping label! I strongly recommend this as an option to cleaning out old equipment. It's much better than just scrapping it!!!

Greg Gadd

21:46 02 Jan 19

Needed to purchase a centrifuge rotor for a customer of mine. GMI is a company that I look at first as their inventory is excellent. They had what I was looking for and were able to be competitive with other vendors. All in all, I received the rotor promptly and packed securely. All the people I talked with during this process were helpful and friendly. A combination that can't be beat. The unexpected gift was a nice surprise!

Sushmita Nayak

18:43 02 Apr 19

We recently ordered the Universal Image Hood from GMI Labs. We found the system to be the cheapest available option for our purpose. The technical staff came down and helped us with the setup. So far, the system has worked very well and we are extremely satisfied with our purchase.

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Savannah Branson

21:56 15 Mar 19

We bought a microplate reader from them- the equipment works great, and the technician they sent out to install it and teach us how to use it was great. My experiment is running very smoothly because of his advice.

kim schmedeke

18:38 28 Mar 19

The customer service is great to work with and fast on getting back to you. The service on fixing equipment is reliable and done professionally.

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Libuse Brachova

20:03 29 Apr 19

This is company that is proud to of what they are offering. They custom service and technical support are pleasant, respectful, and knowledgeable people. Highly recommending to anyone!!!!!!

Moriah Beck

14:52 12 Jun 19

GMI had the best prices on a refurbished FPLC and they gave me a fair value for my trade-in. The salesperson and technician were both responsive and helped explain the different FPLC options very clearly. Have purchased from GMI before and will do so again.

Suzanne Nelson

17:51 25 Jun 19

I liked the communication from beginning to end. They were very prompt with setting up the service date to sending me the paper work at the end

Anna Simeon

16:24 28 Jun 19

Great customer service, knowledgeable staff, AND they gave us a free upgrade on the equipment we purchased. The sales rep had good information about various brands and assured us that GMI has all parts on-hand for whenever something has to be fixed in the future. The 10+ year old centrifuge we purchased looks and runs like new!

Dan Moravec

21:15 13 Aug 19

GMI is very knowledgeable regarding our industry standards and has provided great service and delivery times. I would recommend them highly.Our labs and technicians have never operated so smoothly.Dan MoravecPurchasing Mgr Nemadji Management

Beatrice Germain

16:32 27 Aug 19

I contact GMI for my company to fix our Gama counter they did a great job

Ron Nedrich

17:47 27 Aug 19

The staff is very knowledgeable and easy to work with. GMI professional staff is great at troubleshooting equipment and sending replacement parts quickly to minimize downtime. I would recommend GMI if you are looking for dependable, refurbished lab equipment with great customer service.

Randy Bowden

21:42 27 Aug 19

GMI gave us excellent service. The gas chromatograph that we purchased was at a price that was a good fit for our budget. Will recommend GMI to others.Randy

Denise Cosgrove

14:13 20 Sep 19

GMI has always provided prompt service and is extremely competitive in pricing and products. We have enjoyed working with the excellent customer service.

Payam Pourtaheri

22:02 23 Sep 19

We purchased the ST-85G Autoclave from GMI and absolutely love it! Would definitely recommend others to purchase lab equipment from here.

Kari Severson

14:00 25 Sep 19

I first contacted GMI when I was searching for a used biosafety cabinet. The customer service was amazing. They helped me find the one that best fit my needs at a great price. They maintained communication throughout the entire process--ordering, shipping, and even after it was received. Overall, it was a fantastic experience!

Brian Deis

21:45 26 Sep 19

I have been a GMI customer for several years and I have always had great experiences with them. GMI has a knowledgeable staff and their customer support is very responsive. Our GMI service technician is one of the best out there and I couldn't be happier.

Doris Gaby

20:31 14 Oct 19

Very good customer service, easy to work with and received fast response on quotes, sales order acknowledgements and delivery/tracking info. GMI is very dependable and quickly responded to all questions.

G Ko

22:05 14 Oct 19

I needed to find a replacement part for an old machine. GMI staff was quick to find the part for me. Their service was excellent.

Mark Roberts

17:32 10 Oct 19

I have bought several pieces of equipment from GMI. In each case, my experience was fantastic. The salesperson made sure that he understood my needs and offered alternatives. The equipment arrived quickly and in great condition. I will use GMI in the future.

Brant Bigger

16:41 08 Nov 19

I've interacted with GMI with a couple different pieces of lab equipment and they were straightforward and honest throughout the whole process. From receiving multiple quotes to accommodate uncertain funding constraints to a complete Depot/Maintenance service, GMI was quick, courteous, and professional. I plan to be a repeat customer!

James Bourque

13:42 11 Nov 19

GMI has delivered on time once again. Great selection of UV detectors, and great service too. Will no doubt purchase from again! Thanks again.

EMGS mutations

21:15 11 Nov 19

Working with GMI provided me with a way to exchange equipment we no longer used for equipment that we needed. They are easy to work with, patient, and responsive to our inquiries. Great customer service

Katherine Barcay

21:52 04 Dec 19

I've worked with GMI a few times this year. I've both bought and sold equipment with them and they always make the process transparent, easy, and efficient. I've found that their pricing is highly competitive too.

Nathalie Wall

16:26 11 Dec 19

GMI has great refurbished instruments that last for years. Their staff is very competent and friendly. I strongly recommend GMI to academics. Very competitive price and great quality.

Brandon Doss

18:48 04 Dec 17

From day one, I was impressed with GMI's energetic sales team and competent technical staff. They put forth the effort to understand our equipment needs, brand preferences, and budget constraints. Their commitment to service extended far beyond simply providing our lab equipment; we wanted a 'drop-in' solution to minimize laboratory down-time. GMI met our exacting challenge by coordinating delivery, placing equipment on the lab floor, and performing installation on the day that was specified. It was an impressive feat ... $200,000 of gear, two trucks, six movers, one service engineer all in-and-out within a day. The equipment arrived in great condition, was placed exactly where we wanted it, and was installed and verified for use. When we embarked on building a new lab, we were looking for a vendor, but also for a partner. We found one in GMI.

See All Reviews

Amazing customer service from start to finish. They responded to my emails very promptly and even had a service tech come out to our lab within a day. We would definitely do business with them again!

Tara Naman

15:35 21 Nov 18

SCOTT MANDLER

22:47 24 Nov 18

Jerry Gene

11:13 08 Nov 18

Chris P

19:58 14 Nov 18

12:24 11 Oct 18

21:46 02 Jan 19

18:43 02 Apr 19

21:56 15 Mar 19

The customer service is great to work with and fast on getting back to you. The service on fixing equipment is reliable and done professionally.

kim schmedeke

18:38 28 Mar 19

This is company that is proud to of what they are offering. They custom service and technical support are pleasant, respectful, and knowledgeable people. Highly recommending to anyone!!!!!!

Libuse Brachova

20:03 29 Apr 19

Moriah Beck

14:52 12 Jun 19

I liked the communication from beginning to end. They were very prompt with setting up the service date to sending me the paper work at the end

Suzanne Nelson

17:51 25 Jun 19

Anna Simeon

16:24 28 Jun 19

Dan Moravec

21:15 13 Aug 19

I contact GMI for my company to fix our Gama counter they did a great job

Beatrice Germain

16:32 27 Aug 19

Ron Nedrich

17:47 27 Aug 19

GMI gave us excellent service. The gas chromatograph that we purchased was at a price that was a good fit for our budget. Will recommend GMI to others.Randy

Randy Bowden

21:42 27 Aug 19

GMI has always provided prompt service and is extremely competitive in pricing and products. We have enjoyed working with the excellent customer service.

Denise Cosgrove

14:13 20 Sep 19

We purchased the ST-85G Autoclave from GMI and absolutely love it! Would definitely recommend others to purchase lab equipment from here.

22:02 23 Sep 19

14:00 25 Sep 19

21:45 26 Sep 19

20:31 14 Oct 19

I needed to find a replacement part for an old machine. GMI staff was quick to find the part for me. Their service was excellent.

G Ko

22:05 14 Oct 19

Mark Roberts

17:32 10 Oct 19

Brant Bigger

16:41 08 Nov 19

GMI has delivered on time once again. Great selection of UV detectors, and great service too. Will no doubt purchase from again! Thanks again.

James Bourque

13:42 11 Nov 19

EMGS mutations

21:15 11 Nov 19

Katherine Barcay

21:52 04 Dec 19

GMI has great refurbished instruments that last for years. Their staff is very competent and friendly. I strongly recommend GMI to academics. Very competitive price and great quality.

Nathalie Wall

16:26 11 Dec 19

Brandon Doss

18:48 04 Dec 17

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GMI Quick Facts

Satisfied Rating (’20)

4.84/ 5

Satisfied Customers

48,000+

Established

1995

Full Lab Build Outs

300+

Facility

25,000 sq.ft.

BBB Rating

NEW EQUIPMENT

We are exclusive distributors of the top manufacturers in the industry.

Reliable brand names for autoclaves, balances, biological safety cabinets, centrifuges, freezers, FPLC, Gamma Counters, HPLC, incubators, microplate readers, microscopes, ovens, refrigerators, scintillation counters, and more.

Shop New Lab Equipment

Certified Pre-Owned EQUIPMENT

GMI’s unmatched re-certification process allows our customers to find instruments that meet their budget, and are backed by GMI warranties. Save ~50% with GMI’s Used & Certified Pre-Owned Lab Equipment.

Shop Certified Pre-Owned Lab Equipment

Factory Clearance EQUIPMENT

GMI has factory clearance and “Scratch & Dent” equipment from top manufacturers such as VWR & NuAire. These units are warrantied allow customers to save ~50% on never-been-used instruments!

Shop Factory Clearance Equipment

Manufacturers

Parts & Accessories

With 12,000+ parts in stock, we have the parts and expertise to get your instrument back up and running.

Shop Parts

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Repair & Service

GMI is a full service instrumentation support company offering both On-Site Support Plans and Depot Repair.

Additionally, GMI provides many instrumentation service products including providing repair and support for instruments discontinued or no longer ‘cared-for’ by the original manufacturer. Such ‘legacy’ instruments are usually supportable for years to come by through GMI’s extensive parts inventory for instruments not supported by the OEM.

Learn More