Meet the GMI Team

We are a family owned and operated laboratory equipment company. Selling scientific equipment, parts and service is our business.

Our first core value is simple:  Be Customer Centric.  To show this, we created a Customer Experience Department.  That team’s sole responsibility is to ensure you have an unmatched experience when working with GMI.  Our culture is customer obsessed.  Our passion is empowering scientists to do ridiculously cool things with affordable instrumentation.

Our Engineers and Sales Consultants work to understand your needs, create high value solutions and deliver unrivaled service and support.  Everyone on the GMI team works with one thought in mind: start with the customer and work backwards.

Give us a call today to see the GMI difference for yourself — (763) 712-8717.

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GMI Team:

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GMI Service Team

Quick Facts:

  • Average 22 Years Expience
  • All factory trained by major manufacturers
  • Led us to a customer satisfaction score of 4.78 / 5 in 2018!
  • Our GMI Certified Service Network has 60+ engineers
  • There truly isn’t a better service team in the industry
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The Entire GMI Family

Quick Facts:

  • 25+ Full-Time Employees
  • 10 Technical Sale Consultants
  • 7 Full-Time Service Engineers
  • We have over 40,000 satisfied customers 
  • We’re big enough to deliver, but small enough to care! 
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Technical Sales Consultants

Quick Facts:

  • Average 13 years of industry experience
  • All Sales consultants are factory trained by major OEMs
  • Led us to a customer satisfaction score of 4.78 / 5 in 2018!
  • Have a deep understanding of methods & applications
  • Equipped to handle any of your instrumentation needs
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Head of Customer Experience

Quick Facts:

  • 12  years of industry experience
  • Works hands on with all customers
  • 2018 Customer Sat. score: 4.78 / 5
  • Equipped to handle any issue!

Free Up Space in your Lab with GMI’s Consignment Program

Experience hassle-free, full white-glove service when you sell your instruments through the GMI Consignment Program. Trust our world class sales team to find the buyer who will offer you top dollar for your products.