Repair & Service

GMI offers full instrumentation support provided by service technicians that have been in the industry for over 20 years. GMI is proud to stand behind our service plans, which are built to accommodate any need at affordable pricing.

Why Use GMI

  • Industry’s best engineers, averaging over 22 years experience
  • BBB A+ credited business for 21+ years
  • 1,500+ service manuals, and the knowledge to utilize them

Importance of Preventative Maintenance

  • Protect yourself from the unexpected
  • Reduce the chances of costly downtime
  • Maintain the integrity of your scientific results

Our Service Plans

On-Site Gold
starting at...
Labor Covered
Parts Covered
Unlimited Remote
Tech Support
Annual PM Visit
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On-Site Silver
starting at...
Labor Covered
Unlimited Remote
Tech Support
Annual PM Visit
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Ship & Fix - Lite
starting at...
Labor Covered
Unlimited Remote
Tech Support
Depot Repair
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Equipment Repair Services

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Instruments We Service

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Our Service Department

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Service Request

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uwrf - Repair & Service

Everything was wonderful. I’m currently looking into pricing of different equipment, but I’m likely to purchase something else from GMI in the next month or so. Excellent service.

Matthew O. / University of Wisconsin River Falls
goshen - Repair & Service

I found a much needed product on your site. Our regular distributer had the product backordered and you had a fantastic price! thanks for the service!

Sue S. / Goshen Health
ISU - Repair & Service

The service and support received is outstanding. When you call for questions or suggestions you talk to a person who forwards you to the expert in the area. If GMI carries or can carry an instrument I am interested in I will do whatever I can to purchase the item from them.

Alan D. / Iowa State
mayo - Repair & Service

Jason went above and beyond to get our product invoiced on our 2017 budget and even delivered the product in person. Excellent customer service especially considering we weren’t purchasing a hugely expensive product.”

Tyler B. / Mayo Foundation
sdix - Repair & Service

The staff is friendly and courteous. We continue to get good technical support from Prakash Hedge when we have an issue with our older systems.

Jason L. / SDIX, LLC
cte - Repair & Service

Amazing customer service from start to finish. They responded to my emails very promptly and even had a service tech come out to our lab within a day. We would definitely do business with them again!

Tara N. / CTE Global

Manufacturers Serviced

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We Service the Following Instruments

  • Ion Chromatography
  • Autoclaves
  • Incubated Shakers
  • Fermentation
  • Thermal Cyclers
  • Centrifuges
  • Ultracentrifuges
  • HPLC
  • FPLC
  • GC
  • Biotech
  • Spectrophotometer
  • Liquid Scintillation
  • Histology
  • Balances & Scales
  • Gamma Counters
  • Chemistry Analyzers
  • Biological Safety Cabinets
  • Refrigerators / Freezers
  • and MANY MORE! 




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Lab Equipment Repair & Service

We are your Lab Equipment repair and service experts. We repair and service all major brands of laboratory equipment in a timely and efficient manner. Our exceptionally talented service technicians have years upon years of hands-on experience.