Service Request

It is never a good thing when things don't go quite to plan. If your laboratory instrument is giving you trouble you have come to the right place! In three simple steps you can be on your way receiving a quote on the repair of your broken lab instrument.

Step 1. Tell us a little about the instrument that is giving you trouble:

If you purchased your instrument from GMI in the past, It will have a Product Identification Number, this can be easily found by locating the PID sticker. The PID Sticker resembles something like this.

		PID# No PID number? No Problem just leave it blank
Using your product manual or invoice, please provide as many details as you can onto the form fields on the right.	Instrument
	Class
	Serial Number
	Purchase Date
Nature of Problem? Now that we have the information we require about your instrument, plese describe the option that best describes the nature of you problem.		Pick One Request for Service Need a Part Service Contract
Specifics In just a few sentences please describe any additional information you think would be helpful in describing your problem:
You're ready to submit your request. Click the button to proceed...